
PRIVACY POLICY
EFFECTIVE DATE: July 8, 2026
Hale Glass, Inc. ("Hale Glass," "we," "us," or "our") operates www.haleglass.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
1. INFORMATION WE COLLECT
Information you give us directly:
Contact form: first name, last name, email address, phone number, and your message.
Request a Quote form: first name, last name, email address, phone number, your role (general contractor, property manager, building owner/tenant, or residential owner), project description, and any files you upload (drawings, plans, specifications).
Job applications: name, contact information, resume, work history, and any other information you submit through our online application or by emailing us directly.
Email correspondence: anything you send to info@haleglass.com, estimating@haleglass.com, or other Hale Glass addresses.
Information collected automatically:
Standard technical data such as IP address, browser type, device information, and pages visited, collected through cookies and similar tracking technologies (see Section 2).
Our Site is built and hosted on Wix. Wix automatically sets certain cookies to operate core site features and may collect analytics data on our behalf. See Wix's own privacy documentation for details on what Wix itself collects as our service provider.
We do not knowingly collect payment card information through this Site.
2. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. These generally fall into three categories.
Essential or functional cookies are required for the Site to load and function, such as Wix session cookies, security, and load balancing. These cannot be disabled.
Analytics or performance cookies help us understand traffic and usage patterns. These can be disabled through the cookie banner or your browser settings.
Marketing or advertising cookies are used only if we run ad campaigns or retargeting, such as a Meta or Google ad pixel. These can be disabled through the cookie banner or your browser settings.
You can manage cookie preferences through the consent banner on this Site, or through your browser settings. Blocking essential cookies may affect Site functionality.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to respond to inquiries, quote requests, and job applications; provide estimates and administer projects; communicate with you about your request or our services; maintain, secure, and improve the Site; and comply with legal obligations, including employment and licensing recordkeeping.
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share it with service providers who help us run the Site and our business, such as Wix, email providers, and HR or applicant-tracking tools, who are bound to use the data only to provide services to us. We may also share information with professional advisors such as accountants and attorneys as needed, with legal authorities if required by law or subpoena or to protect our rights, property, or safety, and with a successor entity in the event of a merger, acquisition, or sale of assets.
5. DATA RETENTION
We retain personal information for as long as needed to fulfill the purpose it was collected for, such as responding to a quote request or processing a job application, and as required by law, including employment recordkeeping requirements under California and federal law.
6. YOUR CHOICES AND RIGHTS
You can adjust cookie preferences via the Site's cookie banner or your browser settings. To opt out of marketing communications, contact us at info@haleglass.com. To make an access or deletion request, contact us using the details in Section 9 and we will respond consistent with applicable law.
California residents: Depending on our size and data practices, the California Consumer Privacy Act (CCPA/CPRA) may give you the right to know what personal information we hold about you, request deletion, and opt out of any "sale" or "sharing" of personal information (we do not sell personal information). To exercise these rights, contact us at info@haleglass.com. Confirm with counsel whether Hale Glass meets CCPA's applicability thresholds before relying on this section.
7. CHILDREN'S PRIVACY
This Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.
8. SECURITY
We use reasonable administrative and technical safeguards to protect information submitted through the Site. No method of transmission or storage is 100% secure.
9. THIRD-PARTY LINKS
The Site may link to third-party sites, such as social media. We are not responsible for the privacy practices of those sites.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent revision.
11. CONTACT US
Hale Glass, Inc.
1910 Estelle Lane
Placentia, CA 92870
Phone: 714-572-5070 / 800-HALE-GLASS
Email: info@haleglass.com
